Refund policy
Refund & Return Policy — Little Bloom
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We want you and your little one to love Little Bloom. If something isn't right, we're here to help.
30-day returns
You have 30 days from the delivery date to request a return. To be eligible, the item must be unused, unwashed and in its original condition and packaging, with any tags attached. For hygiene reasons, we can't accept items that have been used or washed unless they arrived faulty.
How to start a return
Email us at with your order number and the reason for the return. We'll reply with the return address and simple instructions. Please don't send items back before contacting us.
Return shipping
- If the return is due to our error (wrong or faulty item), we cover the return shipping.
- For change-of-mind returns, the customer covers the return shipping cost. Original shipping is non-refundable.
Refunds
Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank, it may take a few extra days to appear.
Exchanges
Want a different character? The fastest way is to return your item and place a new order once the return is approved. Just let us know and we'll help.
Damaged or faulty items
If your item arrives damaged or defective, email us within 30 days with a photo and your order number. We'll send a replacement or full refund at no cost to you.
Non-returnable items
Gift cards and items marked as final sale can't be returned.
Contact
— we're happy to help with anything.